BetterSign™ Get early access

Docs · Switching

Bring your passwords with you.

Export your logins from the password manager you use today, then import the file into the BetterSign app. It takes a few minutes, and the file never leaves your devices.

Docs › Switch from another password manager

Early access. Import is part of BetterSign Passwords, which is in early access. Ask to join. The menu paths below were checked in October 2026. Password managers move them from time to time; if yours looks different, look for Export in its settings.

Overview

  1. Export your logins from your current password manager to a file.
  2. Move the file to your phone.
  3. Import it in the BetterSign app. You’ll see exactly what will be added before anything is saved.
  4. Clean up: delete the export file, try a few logins, and keep your old account for a while.

BetterSign reads the file on your phone. It isn’t uploaded anywhere, not even to us.

Before you start

An export file holds every password in plain text. Anyone who gets a copy can read them all.

Export on a computer you trust. Move the file straight to your phone, not by email, chat or cloud storage. Delete it as soon as you’ve imported. Choose an encrypted export only where these steps say so, because BetterSign can’t open most encrypted exports yet.

You’ll need the BetterSign app set up with Vault (Passwords) (see Set up the app), and your old password manager’s master password, which it asks for before exporting.

1. Export from your old password manager

Find your password manager below. Each one ends with a file you’ll pick in BetterSign.

FromChoose this formatAlso works
Bitwarden.json (not encrypted).csv
1Password1PUXCSV (logins only)
NordPassCSV—
KeeperJSONCSV
DashlaneCSV (a zip file)—
Proton PassProton Pass zip, encryption offCSV
KeePass, KeePassXCXMLKeePassXC CSV
Chrome, Edge, Brave, Firefox, SafariCSV—

Bitwarden

  1. Sign in to the Bitwarden web vault or open the desktop app.
  2. Go to Tools → Export vault.
  3. For File format, choose .json. Don’t choose an encrypted option; BetterSign can’t read those yet.
  4. Enter your master password and save the file.

JSON keeps more than CSV: several website addresses per login and Bitwarden’s matching rules. Items in an organization vault are exported separately, from the Admin Console’s export page.

1Password

  1. Open the 1Password desktop app on Mac, Windows or Linux. The website and the phone apps can’t export.
  2. Choose File → Export and pick your account.
  3. Enter your account password.
  4. Choose 1PUX and export.

A .1pux file is a zip; pick it as it is. CSV also works but carries logins only.

NordPass

  1. Open the NordPass desktop app or browser extension.
  2. Go to Settings → Export items.
  3. Confirm with your master password and save the CSV file.

Keeper

  1. Open the Keeper web vault or desktop app.
  2. Open Settings and choose Export.
  3. Choose JSON, confirm with your master password, and save.

If there’s no Export option, your company’s Keeper admin has turned exporting off; ask them. Keeper’s CSV has no column headings, so if you use CSV, choose Keeper in BetterSign before picking the file.

Dashlane

  1. Open the Dashlane web app.
  2. Go to Settings → Export data and choose CSV.
  3. Confirm, and save the zip file it downloads.

Pick the zip as it is; BetterSign reads the logins from it. If you unzipped it, pick credentials.csv. Business admins can block exporting.

Proton Pass

  1. Open Proton Pass on the web, the desktop app or the browser extension.
  2. Go to Settings → Export.
  3. Choose the Proton Pass (zip) format and turn off PGP encryption. BetterSign can’t open PGP-encrypted exports yet.
  4. Confirm with your password and save. CSV works too.

KeePass and KeePassXC

BetterSign can’t open a .kdbx database directly yet, so export it first:

  • KeePass 2: File → Export, choose KeePass XML (2.x), and save.
  • KeePassXC: Database → Export, then XML or CSV, and save.

Entries in the Recycle Bin, and old versions from an entry’s history, are left out automatically.

Chrome, Edge, Brave, Firefox and Safari

  • Chrome: open Google Password Manager (chrome://password-manager), go to Settings, and choose Export passwords.
  • Edge: Settings → Passwords, open the … menu, and choose Export passwords.
  • Brave: open brave://password-manager/settings and choose Export passwords.
  • Firefox: open about:logins, then the … menu, and choose Export Passwords.
  • Safari / Apple Passwords (Mac): in the Passwords app, choose File → Export All Passwords.

Any other CSV with columns for the website, username and password works too. Choose Other / CSV.

2. Get the file to your phone

Use a direct route: a USB cable, Android’s Quick Share, or AirDrop to an iPhone (save it to Files). On Android, save it in the Downloads folder. Avoid email, messaging apps and cloud drives: they keep copies you’d have to hunt down later.

If your old password manager has an export option in its own phone app, you can export straight on the phone instead.

3. Import into BetterSign

  1. Open the BetterSign app and go to Vault (Passwords).
  2. Tap the download icon next to Add (Import from another password manager).
  3. Choose where your logins come from. The app shows the same export steps as above.
  4. Tap Choose export file and pick the file.
  5. Review what will happen. Nothing is saved yet:
    • New logins: will be added.
    • Already saved: the same website, username and password are already in BetterSign, so they’re skipped.
    • Different password: you already have this login with another password. For each one, choose Keep current, Use imported or Keep both, or set them all at once.
    • Not imported: grouped by reason, with the names (never the passwords) so you can see what stays behind.
  6. Tap Import and confirm with your fingerprint, face or PIN.

Everything is saved in one step. If anything goes wrong, nothing is changed. You can import several files, for example a personal vault and a work vault; logins already saved are skipped.

What comes over

Details
ImportedWebsite addresses (several per login if your old manager had them), username or email, password and notes. The item’s title and folder are added at the top of its notes. The original creation date is kept where the export has it.
Not yetTwo-factor (TOTP) codes, passkeys, attachments and custom fields. The import screen counts them so you know what to keep elsewhere.
Not importedSecure notes, payment cards, identities, SSH keys and documents. Also archived or deleted items, logins with no password, and logins with no website address (including app-only logins).

A few details:

  • An address written without https:// (such as github.com) is saved as https://github.com.
  • From Bitwarden, a login set to match the host or an exact or starts-with URL becomes Same origin. Addresses set to never match or to a regular expression are left out, and a login with only those isn’t imported.
  • Two-factor codes are never written into notes or anywhere else. They stay in your old manager or authenticator app.

After you import

  1. Delete the export file. On your phone, BetterSign deletes its own copy as soon as it has read it. Delete the original wherever you saved it, on the phone and the computer, then empty the trash or “Recently deleted”.
  2. Try a few logins in your browser with the extension. See Sign in to a website.
  3. Turn off your old manager’s autofill in the browser, so two tools don’t compete for the same login form.
  4. Keep your old account for now. During early access BetterSign doesn’t yet store two-factor codes or passkeys, and saved passwords aren’t in the encrypted backup yet. If you lost your phone today, the old manager is your copy. We’ll say here when it’s safe to close it.

Troubleshooting

“This is an encrypted Bitwarden export”

Export again and choose plain .json. See Bitwarden.

“BetterSign can’t open KeePass database (.kdbx) files yet”

Export the database to XML (KeePass) or CSV/XML (KeePassXC) and pick that file. See KeePass.

“This export is PGP-encrypted”

In Proton Pass, export again with PGP encryption turned off.

“BetterSign doesn’t recognize this CSV”

The file needs columns for the website, username and password. If it’s from Keeper, choose Keeper before picking the file. Otherwise, check you picked the export and not another file.

“This file looks like a … export”

That’s only a note: the file came from a different password manager than the one you chose. If it’s the file you meant, carry on.

Some logins are listed as “without a website”

BetterSign fills logins by website address, so a login without one can’t be used in the browser. Add those by hand with the right address. App-only logins (for example androidapp://) are in this group too.

A website doesn’t offer the imported login

The login may be saved under a different address than the one you sign in on. Edit it in Vault (Passwords) and add the sign-in address. See Troubleshooting in the main guide.